Privacy Policy

Effective Date: July 1, 2025

At ExtraShine Power Washing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Service address
  • Payment details (if applicable)

b. Website Usage Information

  • IP address
  • Browser type
  • Pages visited
  • Time spent on our site

This information may be collected through cookies or similar technologies for website analytics and performance.

2. How We Use Your Information

We use your information to:

  • Provide and schedule pressure washing services
  • Respond to inquiries or requests
  • Send confirmations, reminders, or updates
  • Process payments
  • Improve our website and services
  • Send occasional promotions (only with your consent)

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your information only when necessary with:

  • Payment processors (for secure transactions)
  • Service providers helping us operate our website or manage bookings
  • Legal authorities if required by law or to protect our business

All third parties we work with are expected to protect your information.

4. Cookies & Tracking

Our website may use cookies to enhance user experience and gather analytics. You can control cookie settings in your browser and disable tracking features at any time.

5. Your Rights Under the CCPA (California Residents)

As a California resident, you have the right to:

  • Know what personal information we collect and how we use it
  • Request access to your personal data
  • Request deletion of your personal information
  • Opt-out of any future sale of personal data (we don't sell it)
  • Not be discriminated against for exercising your privacy rights

To make a privacy request, please contact us at:

📧 extrashine@extrashinewashing.com

📞 (925) 819-8979

We will respond within 45 days of receiving your request.

6. Data Security

We use reasonable security measures to protect your data, including SSL encryption, secure email handling, and restricted access to customer information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ExtraShine Power Washing

📍 Serving Danville, Alamo, Walnut Creek, San Ramon, Pleasanton, Dublin, and Livermore

📞 (925) 819-8979

📧 extrashine@extrashinewashing.com

🌐 extrashinewashing.com